Shipping policy
Shipping Policy
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM begin processing the next business day. You'll get a tracking email once your order ships.
Rates and delivery
- Standard: 3–7 business days
- Expedited: 2–3 business days
Free standard shipping on orders over $75. Delivery estimates start when your order ships, not when it's placed, and aren't guaranteed.
International
We ship worldwide. Duties, taxes, and customs fees are charged by your local customs authority and are your responsibility. Refused packages are refunded minus shipping and return costs.
Tracking
Tracking can take 24–48 hours to update after you receive it. If it hasn't moved in 5 business days, email us.
Address errors
Check your address at checkout. We can't be responsible for orders sent to an incorrect address. Email us within 24 hours and we'll fix it if the order hasn't shipped.
Damaged or missing packages
Email us within 7 days with photos if your order arrives damaged. If tracking shows delivered but the package is missing, check with neighbors and your mail area, then contact us and we'll help file a carrier claim.
Split shipments
Orders may arrive in multiple packages at no extra cost, each with its own tracking.